Privacy Policy

Data Controller: Lingoline, LLC., Address: 655 S Bennett Street, Suite #2, Southern Pines, NC 28387, Email: legal@lingoline.com

Lingoline is dedicated to safeguarding your personal information. We've aimed to craft this Privacy Policy using clear and straightforward language and to outline our privacy commitments transparently and accessibly.

Please read this Privacy Policy carefully before consenting to the processing of your personal data or submitting any personal information on our website, ensuring you fully understand our cooperation terms.

This Privacy Policy governs your use of Lingoline Services, as detailed in our Terms of Service. It explains how we process the personal data of users on the Lingoline Platform, including usage, disclosure conditions, your data rights, and our security measures.

GENERAL INFORMATION

Access to the Lingoline Platform, including the website, app, and related software, is available with optional account registration. You may browse our website without registering, but app use requires account setup. Visiting our website results in log information collection and cookie placement on your device to track your activity. You can opt out of non-essential cookies.

Upon account registration, Lingoline may collect and process information you provide, including contact details, timezone, preferred language, IP address, and device type. Tutors additionally provide details like zip code, gender, birth year, and teaching experience. Users can also add profile pictures and chosen currency as per our Refund and Payments Policy.

We might update this Privacy Policy, so please review it periodically. Changes will be posted here and communicated via email for significant updates.

For any questions regarding this policy or our services, please contact legal@lingoline.com.

PERSONAL DATA AND PROCESSING

Personal data includes any information related to you that allows identification either directly or in combination with other information. Processing encompasses any action taken with your personal data, such as collection, storage, use, and deletion.

LAWFUL BASES FOR PROCESSING

Lingoline processes your data based on consent, service provision under our Terms of Service, legitimate interests (e.g., compliance, business analysis, marketing), legal obligations, or, rarely, to protect vital interests.

DATA COLLECTION: SCOPE AND PURPOSES

Lingoline collects only necessary information for specific purposes, such as service provision, payment processing, tutor verification, marketing, user interaction, analytics, and legal compliance. This includes registration data, communication preferences, usage and cookie data, payment and transaction details, and feedback.

We share your data with third-party service providers under strict data protection agreements to support service delivery, security, and legal compliance. This may include analytics, customer communication, payment processing, and marketing services.

USER RIGHTS

You have rights regarding your data, including access, correction, deletion, restriction, portability, objection, and consent withdrawal. We provide mechanisms for exercising these rights, such as account settings and direct contact options.

SECURITY AND DATA RETENTION

Lingoline employs technical and organizational measures to ensure data security. Your data is retained only as long as necessary for the purposes for which it is processed, with specific retention periods for different types of data.

CHANGES AND CONTACT

We reserve the right to modify this Privacy Policy, notifying users of significant changes. For questions or concerns about your data or rights, please contact us at legal@lingoline.com. Lingoline is committed to protecting your privacy and ensuring the secure and respectful treatment of your personal data.